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VPN Downtime Alert - Monday, April 29, between 5:00am-6:00am

Published: 24 April 2024

VPN Downtime Alert: There will be a temporary interruption in VPN service on Monday, April 29, between 5:00 a.m. and 6:00 a.m. VPN access will not be available during this period. ...

Users may be intermittently unable to download attachments or view embedded images in Outlook on the web

Published: 21 March 2024

Users may see the following error message when an attachment fails to download: “Error downloading the file content.” Downloading attachments and embedded image viewing may succeed after signing...

Known issue: Intermittent search-related issues

Published: 26 February 2024

Users may experience intermittent issues where the web search engine returns no information, or is slow to display results. This also affects Profiles in the WMS. The team is currently working with...

Some users may experience multiple issues with Microsoft Teams

Published: 27 February 2024

Update: January 29th, 9:15: The problems affecting Microsoft Teams were resolved over the week-end. If you are still experiencing problems, please restart your computer. If the problem persists,...

Clarification of restrictions on WeChat use

Published: 17 November 2023

Although it is prohibited to use WeChat on any McGill-managed/owned device, individuals can continue to use WeChat on their personal devices using their personal accounts....

IT Support email to be decommissioned

Published: 22 February 2024

Please be advised that the IT Support email (itsupport [at] mcgill.ca) will be decommissioned later this year....

Stream (on SharePoint) has replaced Stream (Classic)

Published: 31 October 2023

McGill has completed its transition from the Stream (Classic) video-sharing platform to the new Stream (on SharePoint). Effective October 31, 2023, the Stream (Classic) interface is permanently...

UPDATE: Issue affecting student enrolment updates in myCourses

Published: 5 January 2024

UPDATE: Some students may notice a discrepancy between updates to their enrolment records and those displayed in myCourses. Please note that this is a temporary issue that does not affect enrolment...

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