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IMPORTANT UPDATE: As of March 18, Authy desktop has been discontinued - Install OneAuth to continue authentication on Windows or Mac device

Published: 19 February 2024

The Authy desktop apps for Windows, macOS and Linux has been discontinued by the vendor and will no longer be supported as authentication method after March 18, 2024. Please install the secure...

IT Services' 2023 Annual Report now available!

Published: 28 March 2024

Take a look back at IT Services’ achievements in 2023, another busy year of providing McGill’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital...

Known issue: Intermittent search-related issues

Published: 26 February 2024

Users may experience intermittent issues where the web search engine returns no information, or is slow to display results. This also affects Profiles in the WMS. The team is currently working with...

uPrint Anywhere downtime scheduled Thursday, February 22 from 5:00pm-8:00pm

Published: 19 February 2024

uPrint Anywhere, the email –based solution that allows you to print from your mobile devices, will undergo maintenance on Thursday, February 22, 2024, from 5:00pm to 8:00pm.  

Phishing scam: RE: Final Reminder: Complete: [name] DocsOnline Docs Via E-Sign #63 - Mcgill Project-08(REVISED)

Published: 17 November 2023

A phishing email is targeting the McGill community with the subject "RE: Final Reminder: Complete: [name] DocsOnline Docs Via E-Sign #63 - Mcgill Project-08(REVISED)."  See an example of the...

Elevating security by enhancing 2FA

Published: 15 November 2023

In McGill’s ongoing efforts to strengthen our security, we will continue to introduce enhancements to Microsoft Authenticator, including: 

VPN UPDATE: Cisco AnyConnect has been replaced by Cisco Secure Client

Published: 27 September 2023

The way we currently access McGill’s VPN (via Cisco AnyConnect) has been replaced by Cisco Secure Client. Cisco Secure Client is an upgraded version of Cisco AnyConnect and offers enhanced features...

Important update: retirement of wiki feature in Microsoft Teams as of Jan. 2024

Published: 10 November 2023

Are you the owner of an MS Teams workspace featuring a wiki tab, typically used for meeting notes?...

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