IT Support email to be decommissioned

Please be advised that the IT Support email (itsupport [at] mcgill.ca) will be decommissioned later this year.

We recommend instead that you visit the IT Support site at mcgill.ca/itsupport for all your IT needs.

Need IT help? Visit the IT Support site for quick and easy solutions (login required):

• Navigate our vast and regularly updated Knowledge Base (i.e., how-to instructions, FAQs, best practices, etc.)
• Stay informed about the status of various IT systems and receive important IT-related announcements.
• Make IT service requests, such as setting up a new computer, installing software, etc.
• Report issues.
• Virtual live chat with the IT Service Desk for quick support.
• And, best of all, you can now view all your tickets and send additional comments, all in one place.

New to the IT Support site?

Find videos, interactive guided tours, and text instructions here:

Get started with the IT Support self-service site

Please take a short survey to rate your experience using the IT Support site.