During the period in which McGill has committed to offering remote instruction (Summer and Fall 2020), the Scholarships and Student Aid Office is pleased to offer virtual services and support while our physical campus is closed. 

Contact us

Our Call Centre phone line is unavailable until further notice.

Office hours

Our Services and COVID-19

Further to the Quebec government directive, McGill University campuses will be closed until further notice.

During this time, the Scholarships and Student Aid Office will provide limited online essential services including financial aid appointments conducted by SKYPE as well as email and phone inquiries. We will also continue to administer all government student financial assistance programs. 

Virtual Support: Email support will be available during limited business hours, Monday to Friday from 10:00 a.m. to 12:00 p.m., and 1:00 p.m. to 3:00 p.m. beginning on Tuesday, March 17th. Please use your McGill email and include your McGill ID in all correspondence with our office.

Our Call Centre phone line is unavailable.

Thank you in advance for your patience as we transition to this temporary measure of our staff working to serve you remotely.

For more information and updates on Student Services, please refer to the Student Services website.

For more updates about COVID-19, please refer to the McGill website.

Regular Office Hours

Monday - Friday
10:00 am - 4:30 pm

Statutory Holidays

Please note we will be closed on the following days:

  • Wednesday, July 1, 2020
  • Friday, July 3, 2020


Financial Aid

For questions concerning:

  • McGill financial aid – for all students in degree programs
  • Quebec or Canada government aid
  • Debt management
  • Loan repayments
  • Tuition payment deferrals
Contact our Student Aid Office team at:
(student.aid [at] mcgill.ca (Email))
Appointments with Financial Aid Counsellors— temporarily only available via email  Downtown Campus: (student.aid [at] mcgill.ca (Email))
Macdonald Campus: (student.aid [at] mcgill.ca (Email))
For all questions related to entrance scholarships and renewals.

Contact our Scholarships Office team at:
(scholarships [at] mcgill.ca (Email))

For questions concerning in-course faculty awards.

Please contact your specific faculty.

U.S. Student Loans
For American students with questions concerning:
  • US Direct Loans
  • Parent /Grad PLUS loans
  • Alternative Loans (Non-government)
Contact our US loan specialists at:
(us.studentaid [at] mcgill.ca (Email))
Work Study Program
McGill students and employers who have questions concerning our on-campus Work Study Program. Contact our Work Study Program Administrator at:
(work.study [at] mcgill.ca (Email))
Mobility Awards

Exchange/Study Away Program 

Contact our specialists at:
(studentexchanges [at] mcgill.ca (Email))
Mobility Bursary for Exchanges  Contact our specialists at:
(student.aid [at] mcgill.ca (Email))


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