Each of us has responsibilities when using McGill's IT resources. The Policy on the Responsible Use of McGill Information Technology Resources is a code of conduct that identifies what is acceptable when working with McGill technology resources.

For more information, view the Policy on the Responsible Use of McGill Information Technology Resources, available on the Secretariat website.

Please inform IT Services immediately if you experience or are aware of an IT security incident!

• Contact IT through the IT Service Desk;
• Or by telephone at 514-398-3398 for immediate help;
• For additional information, please see Reporting IT security incidents.

If the incident involves bullying, harassment or other potential risks to the health and safety of individuals, please contact McGill Security Services at 514-398-3000 in the Downtown Campus or 514-398-7777 at the Macdonald Campus immediately.

McGill's Cloud Directive governs your usage of cloud services—programs and apps delivered over the Internet. McGill has approved cloud apps and solutions that are available for your use while at McGill. However, you will need to choose your apps wisely as not all apps are safe, and they will not all adequately protect sensitive data (either your own or McGill's).

To learn how to safely use cloud apps and solutions, please refer to the Cloud Services Page.

All student, faculty, and staff accounts are protected with two-factor authentication (2FA), an additional security measure that requires a secondary method of authentication (e.g., acknowledging a prompt or entering a code sent to your mobile device via a mobile app) when signing into many McGill systems. 2FA makes it much harder for cybercriminals to access your account and your personal information, even if they obtain your password. 2FA is required for all higher education institutions in Canada.

Find out more about 2FA at mcgill.ca/2fa.

All students are assigned a McGill email address (usually in the form of firstname.lastname@mail.mcgill.ca) and are given a McGill email mailbox. It is your responsibility to monitor your McGill email regularly because this is the official means of communication between McGill University and its students. Ensure that you read and act upon the emails in a timely fashion.

To access your McGill email, go to the Microsoft Office website and sign in with your McGill username and password.

If you have another email account using an external service provider (such as Gmail, Hotmail, Yahoo, etc.), please review the "Options for dealing with multiple email services" article on the IT Knowledge Base.

For more information, visit the Policy on E-mail Communication with Students, available on the Secretariat website.

IT policies and directives identify measures required to ensure the security and integrity of data and systems you use throughout your student journey. Find out about best practices and cybersecurity steps you can take at mcgill.ca/cybersafe.