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Project Name
McGill Training Project
Agency
Agence de la santé et des services sociaux de l’Estrie
CSSS and Partners
CSSS du Granit, CSSS Memphrémagog, CSSS Haut-St-François, CSSS Val-St-François, CSSS -IUGS, CNDE-Dixville Inc., Centre jeunesse de l’Estrie, Centre hospitalier universitaire de Sherbrooke, Villa Marie-Claire Inc., Centre Jean-Patrice-Chiasson/Maison St-Georges, Centre de réadaptation Estrie
Target Services
Adult and family intake, evaluation and referral, psychosocial services, nursing, home support, seniors, recreation, family children youth, medical and social emergency services, outpatient clinic and routine services, intellectual disability, youth offenders, sample taking, pharmacy, medical staff, motor aids, access mechanisms, records, financial contributions
Target Personnel
Secretaries, clerks, receptionists, nurses, HRA, social workers, psychoeducators and other professionals, medical records technicians and medical technologists, doctors, pharmacist, client care attendants, nursing assistants, visiting homemakers and social services assistants, all personnel working with English-speaking clientele, chiefly admission and intake clerks, receptionists, telephone operators and care staff
Training Organizations
CSSS Memphrémagog, CSSS Haut-St-François, CSSS Val Saint-François, Villa Marie-Claire Inc.: New Horizons Adult Education Centre, Eastern Townships School Board
CSSS – IUGS: Cégep de Sherbrooke, Centre de la formation continue
Centre jeunesse de l’Estrie: École de Bilinguisme
CHUS de Sherbrooke, Centre Jean-Patrice Chiasson/Maison St-Georges, Centre de réadaptation Estrie, Regroupement CNDE-Dixville Inc.: Le Centre de langues internationales Charpentier
Description of Planned Activities
CSSS Granit: 30-hour course
CSSS Memphrémagog, CSSS Haut-Saint-François: Analyze needs; assess knowledge; organize groups; provide English-language training; provide follow up for each group; produce an evaluation report after 20 hours of training
CSSS Val Saint-François: Provide training to increase comfort and proficiency levels (3/5 to 4/5)
CSSS – Institut universitaire de gériatrie de Sherbrooke: Evaluate language proficiency level; validate needs according to activity sector and job title; prepare evaluation of the transfer of learning to assess project benefits; adjust the instructional approach to the participants’ needs; adjust the training schedule to include personal time and work time; provide about three hours of training sessions per week; set up specific activities to retain and upgrade acquired skill
Regroupement CNDE-Dixville Inc: Evaluate skills; validate needs; adapt schedules; English course (conversation)
Centre jeunesse de l’Estrie: Validate needs according to activity sector; evaluate our personnel; adapt the instructional approach to the participants’ needs according to their field of activity; customize a course to meet employee task requirements
Centre hospitalier universitaire de Sherbrooke: Component 1: Fill skill shortcomings to meet requirements in areas where needs for English-language intake are not met: telephone intake, appointments, admission and other areas (delivery of regular 30 hour training sessions and possibility of 2 day intensive sessions to round out training). Component 2: continuing training for all CHUS personnel working with English-speaking clients. Component 3: customized training to meet intake staff’s specific needs.
Villa Marie-Claire inc.: Specialized training centred on intervention
Centre Jean-Patrice Chiasson/Maison St-Georges: 30 hours of semi-private training
Centre de réadaptation Estrie: 30 hours of training in groups of 3-6 people
Budget Allocation
$100,000
