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Professional English-language training for Laval health and social services network staff members.
Agence de la santé et des services sociaux de Laval
CSSS de Laval, Jewish Rehabilitation Hospital, Centre jeunesse de Laval, Centre le Maillon, CRDI Normand-Laramée, Santé Courville, Manoir St-Patrice, CPIVAS (Centre de prévention et d’intervention pour victimes d’agression sexuelle), la Maison de Lina, L’Îlot, CILL (Centre d’implication libre de Laval), CAAP (Centre d’assistance et d’accompagnement aux plaintes), La Maison le Prélude, CHOC (Carrefour d’hommes en changement)
The project aims to improve the ability of Francophone workers of the Laval healthcare network to communicate in English in order to better serve the English-speaking clientele. In this perspective, the project’s objectives are:
The needs identification for 2010-2011 was done by each institution by considering the English service offering set out in the 2007-2010 access program. The needs identified exceed the budget allocated per region by the McGill Project. The priorities for 2011-2012 and 2012-2013 stem from the new access program. The Agency plans to add occupational therapists and physiotherapists from CLSC home support to the list of staff concerned and to identify relevant community organizations.
The workers concerned will have to be in contact with a clientele whose language of communication is English. Priority will be given to workers who 1) have an intermediate- level knowledge of English and 2) who participated in the previous year's training.
In terms of training, the priorities adopted are:
The courses will take place in rented facilities.
The Agency will reimburse the institution $100 per day of attendance during the intensive training week for a maximum of $500 per person per session. The Agency will not provide any reimbursement for attendance for the three follow-ups. All participants are affected by this measure.
Champlain Regional College – Saint-Lambert Campus
Provision of training for staff who are novice English speakers
To provide a training session for novice English speakers so they can advance to an intermediate level and join the intermediate group by 2011-2012, as part of the training sessions within the regular annual budget.
The Laval Agency, in partnership with Laval institutions, is making intermediate level English training a priority. In order to justify the rationale for this training, which is to improve services offered in English, minimal knowledge of English is a prerequisite. However, the needs of beginners must also be addressed. A dozen beginners have been identified by their institution as requiring an ability to communicate in English.
Intake (7), Health (4), Social (1)
Total: 12
The Agency will reimburse the institution $100 per day of attendance during the intensive training week for a maximum of $500 per person per session. The agency will not provide any reimbursement for attendance at the three follow-up sessions.
Champlain Regional College – Saint-Lambert Campus
Provision of skill maintenance activities in an immersion environment
To allow advanced intermediate and advanced learners to practice and perfect their professional English skills in an immersion environment.
Health (10), Social (10)
Total: 20
This is a weekend activity. Participants leave by bus on Friday night for an inn in the Estrie region where they will participate in English workshops dealing with work-related (health or social services) topics. They are required to speak in English from the time they board the bus until they return on Sunday.
Participants will not be compensated for their participation. Travel and lodging expenses will be reimbursed.
Champlain Regional College – Saint-Lambert Campus