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PROJECT TITLE
Monteregian Language Training Program
AGENCY
Agence de la santé et des services sociaux de la Montérégie
PARTNERS
Centre montérégien de réadaptation, Centre de réadaptation en déficience intellectuelle Montérégie-Est, Service de Réadaptation du Sud-Ouest et du Renfort, l’Institut Nazareth et Louis-Braille, Pavillon Foster, Centre le Virage, Centre jeunesse de la Montérégie, Groupe Alerte Santé, Charles-LeMoyne Hospital, CSSS Champlain, CSSS de la Haute-Yamaska, CSSS du Haut-Saint-Laurent, CSSS du Suroît, CSSS Pierre-Boucher, CSSS Haut-Richelieu–Rouville, CSSS Jardins-Roussillon, CSSS La Pommeraie, CSSS Richelieu-Yamaska, CSSS de Vaudreuil-Soulanges.
OBJECTIVES
- Professional English-language section: The purpose is to improve Francophone workers’ English language skills, especially with regard to essential communication skills that will allow them to express and use their respective professional skills to the best of their ability with English-language users during intake processes and care and service episodes.
- Professional French-language section: the French courses meet the same objectives and target the same knowledge.
NEEDS AND PRIORITIES
Professional English-language section: All institutions in the area that offer services to the English-speaking community are enrolled in the project. The services or programs that will benefit from significant improvement in English-language communication skills for their workers are: youth protection, adoption, social emergencies, family-type resources, complaint processing, psychosocial expert testimony, intake and referral in institutions and units, liaison intervention and referral, childhood program for pervasive developmental disorders, age-related loss of autonomy program, centralized access point, front line, home support and maintenance, mental health clinics, emergency, school psychosocial services, health information (info-santé), day centre, outpatient psychiatric clinic and help services for people with visual impairments.
Professional French language section: This measure concerns Pavillon Foster, a rehabilitation centre for English-speaking persons facing drug dependence and pathological gambling problems. This institution has a regional and supraregional vocation. Several staff members only speak English. Since the workers must interact with the resources in the field and the client’s friends and family, knowledge of French is essential.
Priorities are set based on the services identified in the access program, analysis of the data from previous years’ training programs and a survey conducted in 2009-2010 on the assessment of services in English. It emerged that, in general, the greatest need for training was in the psychosocial sector. Therefore, the training project is targeted 40% to the psychosocial sector, 30% to the healthcare sector and 30% to intake.
STAFF TARGET FOR 2010-2013
- Professional English language section
Intake (180), Health (180), Social (240)
Total: 600 - Professional French language section:
Social (45)
Total: 45
DESCRIPTION OF PLANNED ACTIVITIES
- Training activities: Face-to-face teaching in the classroom including theory and practical exercises. Sixty groups are planned and each will receive 72 hours of training. Thematic lectures in the institutions with interactive activities in English on subjects inherent to the three fields.
- Skill maintenance and development activities and knowledge transfer: Institutions that present relevant and innovative skill maintenance and/or knowledge transfer projects will benefit from an additional budget.
- Learner evaluation: Participants will be graded by an oral language skill assessment. A written pre-test is planned to measure grammatical knowledge and language comprehension. Regular follow-up with learners will be done through classroom activities and homework assignments. The end-of-session post-test will measure the learner’s progress between levels.
- Training materials: The training organization will develop original materials and adapt and use existing materials (exercise and grammar workbooks, lexicon: Petit lexique de la santé, dictionaries: Password (bilingual dictionary), Dictionnaire Larousse (French/English, English/French).
PARTICIPATION INCENTIVES
A lump sum of $130 is given to the institution for each day an employee attends the course. This measure concerns 240 participants. In addition, each learner who participates in at least 80% of the courses will receive $400.
TRAINING ORGANIZATION
Champlain Regional College – Saint-Lambert Campus
