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Businesses need to adapt to change to grow

Published: 10 July 2025

For Quebec, small and medium sized enterprises (SMEs) are an engine of economic growth. Many SMEs have grown into prosperous companies, writes Bensadoun School in Retail Management student William...

McGill Personal Financial Essentials course is basis for Cayman Islands financial literacy initiative

Published: 4 August 2025

Twenty-eight young people in the Cayman Islands recently became the first group to complete the British Overseas Territory’s Youth Financial Literacy Programme. The government sponsored program...

Despite rapid rise of AI chatbots in customer service, customers prefer human agents

Published: 29 August 2025

If it feels like customer service chatbots are everywhere, it’s because they are. The worldwide chatbot market has grown from US$370 million in 2017 to about US$2.2 billion in 2024. But customers...

Cree Nation Trust Fund part of bid to turn Bay Building into cultural centre

Published: 2 October 2025

The Bay Building on Saint Catherine Street is one of Montreal’s most iconic retail locations. But after the Hudson’s Bay Company dissolved in 2025, is future is unclear. One of the bidders for it...

Global public relations firm delivers McGill course content to staff in 12-week boot camp

Published: 2 July 2025

Being happy doesn’t just make life more enjoyable, it can help you get things done. In 2024, McGill Desautels Adjunct Lecturer Anita Nowak co-designed a course on the power of positive psychology...

Donald Trump’s ‘Big Beautiful Bill’ does away with de minimis exemption for impots from all countries

Published: 30 July 2025

The de minimis exemption has played a major role in the rise of Chinese fast fashion brands like Shein and Temu. The exemption works like this: if an imported good has a value of less than $800, it...

Companies are bringing employees back to the office, but over time, the trend could reverse

Published: 15 August 2025

Large Canadian companies such as Rogers, RBC and BMO recently announced their employees will be required to spend more time in the office moving forward. Many employees aren’t happy about it at all...

Customer service chatbots are everywhere, but people prefer human agents to deal with some issues

Published: 17 September 2025

The use of customer service chatbots has grown rapidly. Maybe a little too rapidly, according to Vivek Astvansh, an Associate Professor of Quantitative Marketing and Analytics at McGill Desautels....

Poets & Quants names Montreal one of the best cities to study for a MBA

Published: 9 October 2025

You can do an MBA in hundreds of cities around the world, but Montreal is among the best, according to Poets & Quants. But what makes the city such a good place to study? It’s Montreal’s unique...

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