ISS is available virtually and in-person Mondays-Fridays during business hours.
Please note, our office and phonelines will be closed May 19th, 2025 due to Victoria Day.
Upon activation on Minerva, please wait 7 days to sign up to the Medavie Blue Cross app or the Medavie Blue Cross website portal.
Please note, if you do not have a Medavie Blue Cross Username and Password, you can register using your Policy Number (The 10-digit Policy number is (0095258000) and your Identification Number (Your McGill ID + 01 at the end i.e: 260XXXXXX01*)
*If you were enrolled in IHI before May 4th, 2019, your Identification Number will be your McGill ID + 00.
