IT Services

There is a phishing email targeting the McGill community, with the subject "Validation Required Within 48 Hrs". The message asks recipients to update their contact information by clicking on a fraudulent link. See an example of this phishing message below.

Classified as: phishing, email scams
Category:
Published on: 14 Sep 2017

The Binder and Assignment Grader apps are now available. We thank you for your patience and apologize for the inconvenience.


Orignal Message posted on September 14, 2017 at 10:18 am:

Due to a technical issue, the Binder and Assignment Grader apps for myCourses are currently unavailable.

We appreciate your patience and hope to resolve the issue as quickly as possible. 

Category:
Published on: 14 Sep 2017

The following announcement was originally posted in April 2017:

As of May 3, 2017, students who are members of the following groups will not be able to access the uPrint machines on campus with their McGill ID Card, or their McGill username and password:

 - Exchange students
 - Inter-University Transfer students
 - Special and Visiting students in the School of Continuing Studies
 - Special intensive English and French programs in the School of Continuing Studies

Classified as: uprint, prepaid, students, continuing studies
Published on: 12 Sep 2017

There is a phishing email targeting the McGill community, with the subject "Email Update!" and signature "@Office.365 Email! member services". The message asks recipients to stop the process of deleting and closing their account by clicking on a fraudulent link. See an example of this phishing message below.

Classified as: phishing, email scams
Category:
Published on: 12 Sep 2017

The phone issue and power outage was resolved at around 2:00 pm, September 11, 2017.

 


Original announcement posted - September 11, 2017 at 1:30 pm

There are power outages and phone issues in some buildings on the downtown campus. We thank you for your patience while we resolve this issue.

Category:
Published on: 11 Sep 2017

A recent batch of phishing scams prey on people who share documents through collaboration tools such as Office 365's OneDrive, D2, DropBox and others. One reported recently contains the subject "Shared An Important Document (PREVIEW)", and the body contains a link to OPEN FOLDER.

Please DO NOT click on the link or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

Classified as: phishing, email scams
Category:
Published on: 8 Sep 2017

Due to the current high volume of course enrolments (adds/drops), it may take up to an hour for a course registration in Minerva to appear in myCourses. Please allow this delay before advising the IT Service Desk. 

 

We apologize for the inconvenience and thank you for your understanding. 

Classified as: courses, myCourses, enrolment
Category:
Published on: 6 Sep 2017

There is a phishing email targeting the McGill community, with the subject "Notification: You have a new message!" and signature "Accounts Team". The message asks the recipient to confirm a request to "Delete & Close Your Account within 24 hours".  See an example of this phishing message below.

Classified as: phishing, email scams
Category:
Published on: 5 Sep 2017

Yet another phishing scam targeting the McGill community, during the start of term. The subject of this email is "RE: Agreement with Folder Share", and the body contains a link to OPEN FOLDERSee an example of this phishing message below.

Classified as: phishing, email scams
Category:
Published on: 30 Aug 2017

Please note the following three important changes to Polling @ McGill (TurningPoint) for the Fall 2017 semester.

Upgrade to TurningPoint 8

There is a new version of TurningPoint. Please uninstall TurningPoint Cloud and download the new TurningPoint 8 by following these steps:

Classified as: polling, SRS, Student Response System
Published on: 30 Aug 2017

There are multiple phishing emails circulating from different senders asking users to click on a link to validate their email account. The link redirects to a fake login page. The email subjects are "Validate your McGill Account" and "Important Alert from McGill University Admin".

See an example of the phishing message below.

Classified as: phishing, email scams
Category:
Published on: 24 Aug 2017

There is a phishing email circulating asking users to click on a link to view files via dropbox that their Admin has shared.  The link redirects to a fake login page.  See an example of this phishing message below.

Classified as: phishing, email scams
Category:
Published on: 21 Aug 2017

Introducing D2

As of August 2nd, 2017, D2 is the main web-based document management solution used at McGill for creating, managing and publishing electronic documents. D2 is the replacement solution for CenterStage, which lost vendor support in spring 2017.

Classified as: Document Management System, Documentum, D2
Category:
Published on: 2 Aug 2017

Back by popular demand, the Web Service Group will be offering another presentation in the Fall — this time shining a spotlight on the highly-requested topic of webforms in the WMS. This is something you won’t want to miss so stay tuned for more details to come. In the meantime, we want to hear from you. Tell us which webform features you’re most interested in by taking a short survey.

Classified as: McGill Web Management System
Category:
Published on: 1 Aug 2017

Update - October 4, 2017
All faculty and staff accounts were successfully switched to the Office 365 spam protection.

Update - September 18, 2017
Faculty and staff accounts will be make the switch to Office 365 spam protection starting on Tuesday, October 3, 2017.

Original announcement - July 27, 2017
In order to take full advantage of the features of Email on Office 365, IT Services will be replacing our anti-spam quarantine system with Office 365’s anti-spam protection features. 

Classified as: Anti-Spam, email
Category:
Published on: 27 Jul 2017

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