A:The mandatory AYCTE meal plan offers residence students unlimited access to the dining halls, with no restrictions on how often you enter, or what you eat. Simply swipe your card upon entering the dining hall and enjoy as much as you care to eat.

A: A variety of hot and self-serve stations are offered, and all meals are dine-in. Our daily and weekly menus feature delicious, freshly prepared,  home cooked meals to meet the needs of our diverse population. Vegan, vegetarian and made-without-gluten food options are always available.

A:The menus on the AYCTE meal plan pay close attention to the top allergens, and we offer students who need special dietary attention options that take these into account.

A:This plan is mandatory for all downtown resident students living in the traditional and hotel style residences.

A: No you cannot opt out of the mandatory meal plan.

A:Our dining halls are open to anyone on campus, including non-residence students, staff and faculty. Simply pay a flat meal fee for a one-time, all-you-care-to-eat visit.

A: The Saver Meal Plan is accepted at all the food locations on campus, including all the All You Care To Eat Residential Dining Halls. See the map for complete list.

A: Any unused dollars expire at the end of each term. Unused dollars are not refundable.

A: If you run out of food dollars, you simply need to Top Up on the oneCard Management site.

A: oneCard is a versatile account that can be added to students' McGill ID card; this account allows them to easily access multiple services on campus, without the hassle of carrying cash and debit/credit cards. Purchases made under this account are taxable.

A: If you are a downtown first year undergrad resident student, your oneCard account is already active with $500. This initial charge will be found on your student fees account in September.

If you are a first year student in residence on Macdonald campus, your oneCard account is already active with $300. This initial charge will be found on your student fees account in September.

For all other students:

You may also activate through the secure oneCard Management Site, the minimum buy-in is $25. Payments can be made by either Visa or MasterCard.

1- Through the secure oneCard Management Site, the minimum buy-in is $25. Payments can be made by either Visa or MasterCard.

2- For students in residences, when using the oneCard Loader Machine, located at Carrefour Sherbrooke (475 Sherbrooke Street West).

A: Here is the list of locations where your oneCard can be used:

• At the McGill Bookstore
• At the All You Care to Eat Residence Dining Halls
• At the McGill retail food locations where oneCard is accepted, ex:  Quesada, Subway, Starbucks, Dispatch, Vinh’s, etc.
• Laundry services available at Macdonald campus. Please note: this service is exclusively reserved for students living in residences.
• Several restaurants have partnered with us. View the complete list here.
• Purchase fresh fruits and vegetables at the Mac Market.
• Please note: Students on the Saver Meal Plan, your oneCard dollars will be  deducted from your account when you purchase certain categories of taxable food items. The taxable food categories include all bottled beverages, chips, ice cream and chocolate bars when purchased individually. If these taxable items are combined and purchased with any other food item (excluding the 4 listed taxable categories), then these become tax-free under the tax-exempt  Saver Meal Plan.

Laundry: (Macdonald Campus Residence students)

You will need your oneCard in order to operate the laundry machines in the Residence Halls. Here's how ...

1. Simply tap the card in front of the designated area and follow the instructions. Prices per load are: Wash $2.00 and Dry $2.00.
2. oneCard dollars may be added by going online
3. Alternatively, students can pay cash using the oneCard Loader Master machine, located at Carrefour Sherbrooke (475 Sherbrooke Street West).

• Students living in Residence on a Mandatory Meal Plan. In addition to your meal plan, you automatically have $500 on your oneCard account that can be used at vending machines, and in the food locations on campus where the oneCard is honoured.
• Students living on Macdonald Campus residences, you automatically have $300 on your oneCard to do laundry, buy food from the 5 dining halls, campus cafés, vending machines and in participating locations.
• Students on a Saver Meal Plan. In addition to the $1300 tax exempt meal plan, you can also activate your oneCard account to use at select vending machines and in the food locations on campus where the oneCard is honoured.
• Non Resident McGill Students. Non resident McGill students are free to purchase the oneCard account as well. oneCard will give them access to all the services mentioned above.

A: As a resident student, your oneCard can be used for food and drink items in retail food locations on-campus and in partnering food locations off-campus. The Mandatory Meal Plan is for use in the residence dining halls. That's why if you purchase food from one of the partnered restaurants, for example, the funds will come out of your oneCard, as this is a taxable food item.

A: Yes! With your McGill student ID number, your parents or anyone can top up your oneCard any time by logging on to the secure oneCard website. Payments can be made by either Visa or MasterCard credit cards.

Parents do not have access to other oneCard account information (balances, usage data, etc.)

A: You are responsible for all transactions made prior to the card being deactivated.

• First, contact McGill security and inform them of your lost ID card.
• Next, go to the oneCard website to deactivate your Meal Plan and your oneCard account.
• To get a new ID card, go to Service Point during office hours. Your meal plan and oneCard plan funds will be transferred onto your new ID card and activated for use immediately.
   

A: To get a new oneCard, go to Service Point during office hours.

You will need two government-issued photo identification cards, at least one with your photo is needed to get a replacement card.

A $25 fee (tax included) applies for all replacement cards and will be billed to your Student Fees Account. The funds left on your old oneCard will automatically be transferred to your new one.

There are two options:

1. Go to the secure oneCard Management Site, www.onecard.mcgill.ca
2. See your printed receipt following a purchase.

A: Your oneCard account is active the entire time you are a McGill student. oneCard dollars, with a value of $50 or more, can be refunded once you leave the university except in cases where the balance includes promotional funds or mandatory meal plan rollovers. If you need more information, contact posteam.shhs [at] mcgill.ca

A: If you have questions about oneCard, drop by our Student Housing and Dining Service Centre or contact food.fds [at] mcgill.ca

OR

Send us your comments via our Talk2Us feedback form.

Please note: oneCard cannot be used to purchase alcohol, cigarettes, lottery tickets, prepaid gift cards or used for cash back.

A: Yes. There are vegetarian and vegan food options offered in all our residential dining halls. For more information, please see our nutrition page.

A: Please see Allergies and dietary concerns.

A: Please see Allergies and dietary concerns.

A: Please see Allergies and dietary concerns.

A: Yes. Fair Trade coffee is offered in most locations across campus. To read more about McGill's commitment to sustainable and ethical food, please see our section on Sustainability.

A: Yes, because of health department regulations.

A: Smoking is not permitted in any of the university dining units or buildings. Please note that in Quebec, it is now the law that you are not permitted to smoke within a 9 meter radius (approx. 30 ft) of any entrance door of any building.

A: No, the only animals allowed are service dogs.

A: No, alcoholic beverages cannot be brought into a university-dining unit nor can they be purchased as a meal plan choice.

A: Please see the Cancellations Policy section.

A: Please see the Cancellations Policy section.

A: Your Mandatory Residential Meal Plan will be transferred with you when you move to another residence associated with the Mandatory Residential Meal Plan.

A: McGill Food and Dining Services is a self-financing unit with the mandate to break even at the end of the fiscal year. In addition, we are a mixed model, which means that we run self-operated units as well as units managed by a food provider and as well, some of our retail locations are run by tenants. In order to cover our expenses and to ensure that we are a sustainable unit, we operate much like a restaurant. Our price and cost structures are such that approximately 38% is allocated to food cost; other fixed and variable costs cover the balance.

A: Yes!  You can also view the daily menus on our dining hall page or instagram account.

A: We encourage you to let us know how we are doing! For matters that need immediate attention, please contact the dining room manager or supervisor.

If you prefer to go on-line, please go to the feedback section of our Web site. McGill Food and Dining Services values your opinion and your suggestions are most welcomed.

A: Yes. The Dining Services as well as the different cafés on campus hire students each semester to work. You must have related work experience in order to be considered. To find out more information about available positions, ask any manager of the food facilities. Job possibilities include, cashier or checker, food production and service, dishwasher or general work and maintenance.