More from News & Announcements


Winner of the 2019 Data Privacy Meme Contest

The "Facebook stalking an ex" meme received the highest number of votes for the Data Privacy Meme Contest!

Thanks to everyone who participated and helped make this contest a success!

Forgot to vote? There's always next year. Check out all the creative and funny data privacy memes submitted.

Published: 29 Mar 2019

Telephone service downtime in Northwest sector on April 27, 2019

Due to scheduled maintenance work, the McGill telephone system will be unavailable in the Northwest sector of McGill's Downtown Campus on Saturday April 27, 2019 for a period of approximately 3 hours, beginning at 6h00 AM.  The work will affect all incoming/outgoing calls, as well as internal/external telephone communications in the Northwest sector of the Campus.

The Northwest sector is delineated by the following streets:

Published: 24 Apr 2019

uPrint unavailable Friday, April 19 for scheduled maintenance

Please be advised that due to scheduled maintenance, uPrint will be unavailable on Friday, April 19, 2019 at 10 PM for approximately 15 minutes.

We apologize for any inconvenience this may cause.

Published: 18 Apr 2019

RESOLVED: myCourses currently inaccessible from School of Continuing Studies portal

Resolved: This issue was resolved as of approximately 9 pm on Thursday, April 11. 

Original announcement: Continuing Studies students cannot access myCourses from the SCS portal at this time. To access it, please go to and use your Athena credentials to log in.

We apologize for this inconvenience.

Published: 11 Apr 2019

Updated sign-in process for Banner INB and ApplicationXtender tools: New fixes applied

Some questions and concerns were raised during the transition to the new sign-in process for Banner INB and ApplicationXtender tools via RD (RemoteApp and Desktop) Web Access. We reviewed these and implemented new fixes to address them on March 27th.

For more information, please refer to:

Published: 5 Apr 2019

VPN downtime on April 9, 2019, 6h00 AM to 6h30 AM

Please be advised that the Virtual Private Network (VPN) service will be unavailable on April 9, 2019 from 6h00 AM until 6h30 AM due to scheduled maintenance activities. Users who are connected to VPN during this time will be disconnected for the duration of this period. After this time, users will be able to reconnect to the service.

We thank you for your understanding. 

Published: 4 Apr 2019

Email message to selected staff: Opt-in required for McGill’s SMS automated notification service

The following message was sent to a group of McGill staff on Tuesday, April 2, 2019.


La version française suit.

Dear McGill staff:

Last month, McGill staff and faculty were asked to re-opt in to receive emergency SMS (text) messages from the University’s McGill Attention! automated notification service. We have not yet received opt-in responses from a small group of people. You are among this group.


Published: 2 Apr 2019

RESOLVED: myCourses experiencing issues: some winter courses may not appear

Update: The issue affecting myCourses has been resolved. The affected courses have been fixed and should now appear. 


Original message, published March 26, 2019: We are currently experiencing an issue with myCourses.  Some winter courses may not appear for some students and instructors.

IT staff members are working to resolve the issue as quickly as possible.

Published: 27 Mar 2019

Wireless outage in Gault Estate, Solin Hall, 5858 Cote des Neiges and 5100 de Maisonneuve

Wireless communication is currently unavailable in the following locations:

Gault Estate Solin Hall 5858 Cote des Neiges 5100 de Maisonneuve

IT staff members are working to resolve the issue as quickly as possible.

We appreciate your patience and apologize for any inconvenience to you.

Published: 19 Mar 2019

New D2 search feature

D2 is a web-based document management solution used at McGill for storing institutional data, such as project documents, briefs, proposals, etc.

We have just added a new Public Search feature, which allows for greater precision when searching for content throughout D2.

How does the search feature work?

1) From the Search tab in D2, click Public Searches > Spaces

Published: 18 Mar 2019

Come Tech With Us! Meet IT Services

Think techies don’t speak your language? Think again! McGill IT Services invites you to come meet our team – and ask us anything! Enjoy free food, priceless advice about the technology in your life, and the chance to win prizes – all day. Come tech with us!

When: Wednesday, March 20 from 10 am to 3 pm

Where: 688 Sherbrooke St. West, Main Lobby & Room 110

Published: 14 Mar 2019

UPDATE: VPN downtime cancelled on March 18, 2019 - no interruption to service

UPDATE: Please be advised that the VPN downtime planned for Monday, March 18 has been cancelled. Users will not be affected by VPN downtime on this date.

Published: 11 Mar 2019

Google Chrome: Vulnerability discovered; users advised to update to latest version

A vulnerability has recently been discovered in Google Chrome, which could allow attackers to remotely take control of users’ computers. If you use the Google Chrome browser, you are strongly advised to update to the latest version. For instructions on how to do so, visit Google’s support page Update Google Chrome.



Published: 8 Mar 2019

New Banner INB sign-in procedure

As of Wednesday, February 27th, we began phasing in the new sign-in procedure to log on to Banner INB. The reason for the change was to add an extra layer of security to the Banner system.

You will continue accessing Banner INB by clicking the blue key icon from the Banner website ( 

Published: 6 Mar 2019

RESOLVED: Email currently unavailable


Resolved: Email services are now available. 

Original message, February 28: We are currently experiencing problems with email service. Email (including Outlook Web Access) is inaccessible for staff and students.

We are investigating the problem and apologize for this inconvenience.

Published: 28 Feb 2019