- it_services mcgill.ca/it
- it_services mcgill.ca/library
- it_services mcgill.ca/tls
The Call Pilot Voice Mail messaging service has been restored. Users should now be able to access this service.
ORIGINAL MESSAGE: The Call Pilot Voice Mail messaging system is currently unavailable on McGill telephones.
We thank you for your patience while we investigate the problem.
Congratulations Timothy Campbell, the winner of the data privacy cartoon caption contest!
Timothy’s caption received the highest number of votes, and has been crowned the winner!...
Please be advised that upcoming activities by IT Services later this month may cause a short interruption in Internet service. This work is a prerequisite for the implementation of a more performant network (Internet and research network) and safer computing for the McGill community. Details are in the grid below....
The telephone service has been restored to all downtown McGill buildings.
ORIGINAL MESSAGE: Posted on March 14 at 10:31 am
Service has been restored to McGill's PBX service after yesterday's outage, however, there are ongoing telephone problems in some buildings on the downtown campus....
Thank you for all your fantastic submissions to the Data Privacy Cartoon Caption Contest! Congratulations to our finalists Timothy Campbell, Marc Delesclefs and Marina Minh Nguyen....
UPDATE 10:45 AM: Webtop can now be accessed and documents can be updloaded in uApply.
Original message, February 22, 10 AM
Webtop and UApply are currently experiencing issues. The technical team is working to resolve the problem as quickly as possible.
The problem reported earlier has now been resolved. Lecture recordings are once again accessible from myCourses.
Original announcement: There is currently a problem accessing lecture recordings from myCourses. Note that the actual recording of lectures is not affected, and all recordings should become available to students once the issue is resolved....
IT Services has a cartoon in need of a caption and we are hoping you can help! The cartoon is from the classic tale that most of us know: Cinderella. What most don’t know is what Cinderella’s story can tell us about data privacy.
IT Services is holding a contest open to all students, faculty and staff. We need your help to add a new spin to an old story. Who is speaking and what is being said? Well, that’s up to you....
Please take a few minutes to fill out the staff survey about telecommunications habits at McGill....
UPDATE: The resolution of this issue is in progress. More information will follow soon. Thank you for your ongoing patience....
IT Services recommends that you download the latest uPrint drivers on your personal computers / laptops.
Visit the IT Knowledge Base for instructions on how to manually install the drivers for your OS.
uPrint drivers for McGill-managed desktop computers/laptops will be deployed by your IT System Administrator.
For more information on the uPrint service, please see:...
UPDATE January 29th @ 11:40am: ISSUE HAS BEEN RESOLVED
Due to an issue with our file servers, some network drives are currently inaccessible. As a result, you may also experience issues trying to login to a computer on campus.
We are investigating the problem, and apologize for any inconvenience.
At 9 AM on Friday January 19th, 2018, Modern Authentication will be enabled in the cloud for Exchange and Skype for Business. The impacts of this change are detailed below....
Changes and advances in technology allow McGill to continuously improve services to the university community while delivering efficiency and sustainable value. Whether it be to implement a new product, integrate systems, or develop in-house functionality, IT Services is proud to have collaborated on many of the university's major projects....
The issue affecting D2 is now resolved.
Please be advised that users are presently unable to view, download, upload, import or edit documents through D2, McGill’s Document Management System. We are currently investigating the issue and are working towards a resolution.