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Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate

On the evening of Wednesday, June 18, IT Services will renew the security certificate that secures authentication to McGill's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks.

This certificate allows you to sign on to the Wi-Fi network securely.

Published: 16 Jun 2025

The IT statistics and project dashboard are now available!

Français ci-dessous

IT Services strives to create seamless and engaging digital experiences for the McGill community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.

Published: 2 Jun 2025

New Course Catalogue

The new

Published: 2 May 2025

Ban of DeepSeek on McGill devices / Interdiction d'utilisation de DeepSeek sur les appareils de McGill

This message is published on behalf of Paul Chamberland, Chief Information Officer & Associate Vice-Principal IT Services. / Ce message publié au nom de Paul Chamberland, Dirigeant Principal de l’Information & Vice-recteur associé, Service des TI.

Le français suit.

Dear members of the McGill community,

Published: 14 Apr 2025

Changes to Signals Notebook and ChemDraw

Revvity, the vendor of Signals Notebook and ChemDraw, is changing the portal used to access this software package. See below for specifics regarding the changes to each software.

 

Published: 12 Feb 2025

Have you spotted these clues in your McGill email?

Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your McGill email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.

Keep an eye out for: phishing safety tips

Published: 24 Jan 2025

Learn how to use Copilot AI module now on myCourses

Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more.  Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you’ll be well-equipped to use Copilot productively and responsibly.

Published: 14 Jan 2025

Microsoft 365 license deactivation warnings

 

IT Services recently migrated many Webex softphone users to Teams Phone.

As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) It is a legitimate message from Microsoft.

Published: 13 Dec 2024

Do not use Read.AI for McGill purposes

La version française suit.

We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by McGill faculty and staff. The bot uses generative AI to create a text summarizing a meeting’s discussions and decisions; it then shares a link to that document with all participants.

Published: 10 Dec 2024

The McGill Classroom A/V Instructions application is getting a makeover and a new home!

The Classroom A/V Instructions application is moving to the Browse Classrooms widget on the McGill IT Support website on December 13th, 2024. 

Published: 6 Dec 2024

Staff Directory decommissioned – Staff to update/review Workday information

As of January 31, 2025, McGill IT Services has decommissioned the McGill Staff Directory. This initiative aims to streamline processes, improve security against phishing attacks, and replace outdated technology.  

Published: 4 Dec 2024

Updates to MyCreds™: Enhanced eTranscript and document Sharing for students!

We’re excited to share new features to MyCredsTM, the platform accessed through the ES Services (Enrolment Services eStore & MyCredsTM) in Minerva, that allows students to securely share documents such as electronic transcripts, custom letters, documents, and forms. 

Published: 4 Dec 2024

Teams Phone replacing Webex softphone

We are transitioning Webex softphone users to Teams Phone throughout December. Our IT team will contact individual users to provide specific timelines. 

The benefits of switching to Teams Phone include:  

Reduced costs   

Same calling functionality as Webex (internal and external calling)  

Keeping existing phone numbers  

Published: 3 Dec 2024

RESOLVED: Mercury online course evaluation system is currently down.

Update - Monday, December 2, 2024 - Afternoon:

Mercury online course evaluation system is back online.

Original announcement - Monday, December 2, 2024 - Morning:

We regret to inform you that the Mercury online course evaluation system is currently down due to unforeseen technical issues. IT Services is working to resolve the problem as quickly as possible.

Published: 29 Nov 2024

Mural login now using Single Sign-On (SSO)

We are excited to announce that we've enabled Single Sign-On (SSO) on Mural for a seamless and secure login experience. Action required: Please log out of your Mural account and log back in using SSO. This will ensure uninterrupted access and a smoother process for future logins.

 

Published: 27 Nov 2024

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