Win Beats Headphones! Enter the IT Services Virtual Scavenger Hunt contest!
Welcome to a new term! The IT Services Virtual Scavenger Hunt is now open to all McGill students for a chance to win Beats wireless headphones!
How to enter:
Maintenance is scheduled for Network File Share servers
Please be advised that maintenance is scheduled for Network File Share servers from Tuesday, August 13th, 2024 10:00 PM till Wednesday, August 14th, 2024 1:00 AM.
During this period, the file shares will be shutdown and will not be accessible. The following services will be impacted
Secure version of Microsoft Copilot available to McGill community!
McGill offers a secure version of Microsoft Copilot that protects our data, known as the Commercial Data Protection version. Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.
By engaging with an AI chatbot, Microsoft Copilot can:
Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate
On Friday, June 21, the security certificate that secures authentication to McGill's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner.
For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate.
Updates coming to myFuture: enhancing student experience!
La version française suit ci-dessous.
This message is intended solely for users of the myFuture manager portal on behalf of Darlene Hnatchuk, Director - Career Planning Service (CaPS).
Dear all,
IMPORTANT: Please review your MS ‘Public’ Teams group(s) before May 27, 2024
La version française suit.
The following is a message from McGill IT Services.
ALL owners of "Public" MS Teams groups are required to audit their groups.
IMPORTANT: Windows 11 Upgrade Rollout / Annonce de la mise à niveau vers Windows 11
La version française suit ci-dessous.
Exciting changes are coming your way! Windows 10 will be upgraded to Windows 11 on ICS-managed computers, bringing you enhanced features and performance. The upgrade will be rolled out gradually. Newly acquired devices will be pre-installed with Windows 11!
Omnivox decommissioning and transition to Qualtrics
New changes to the e-election platform!
VPN Downtime Alert - Monday, April 29, between 5:00am-6:00am
VPN Downtime Alert: There will be a temporary interruption in VPN service on Monday, April 29, between 5:00 a.m. and 6:00 a.m. VPN access will not be available during this period.
We apologize for the inconvenience and thank you for your understanding.
Cartoon of the month
Cartoon caption: There's a lot of sensitive personal information on this flash drive so handle it with care! Do you know where all your removable storage devices are (i.e., USB flash drives, external hard drives, DVDs)? To protect sensitive information belonging to you or others: Ensure that your removable devices are kept in a safe location (i.e., locked in an office drawer, home or office location with restricted access, etc.).IT Services' 2023 Annual Report now available!
Take a look back at IT Services’ achievements in 2023, another busy year of providing McGill’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our Annual Report.
Users may be intermittently unable to download attachments or view embedded images in Outlook on the web
Users may see the following error message when an attachment fails to download: “Error downloading the file content.” Downloading attachments and embedded image viewing may succeed after signing out and then back into Outlook on the web.
If available, users can download attachments and view embedded images consistently through the Outlook desktop client.
IT Services is currently working on a fix to resolve the issue.
myCourses: grade export function unavailable
In myCourses, instructors are currently unable to export grades to Minerva from myCourses. This is an ongoing issue that IT Services is actively addressing, working closely with the vendor to restore this function and testing possible fixes.
As a temporary workaround, instructors need to manually enter grades in Minerva. Please see the following articles for relevant instructions:
Some users may experience multiple issues with Microsoft Teams
Update: January 29th, 9:15: The problems affecting Microsoft Teams were resolved over the week-end. If you are still experiencing problems, please restart your computer. If the problem persists, please contact the service desk.
Update: January 26th, 16:08: No resolution yet but Microsoft is applying configuration changes intended to reduce customer impact as quickly as possible. We will provide further updates as we receive them.
