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myCourses will require two-factor authentication (2FA)

On July 6th, 2020, IT Services will enable two-factor authentication (2FA) on myCourses.  This will increase login security and align the experience with other applications already protected by 2FA.  Note that only users who have already enabled 2FA on their account may notice the additional prompt for a second authentication method, other accounts w

Published: 30 Jun 2020

New McGill Username/Email suffix: @affiliate.mcgill.ca

IT Services wishes to advise you of the creation of a new McGill Username/Email suffix for affiliates (Non-McGill staff working in association with McGill).

Published: 23 Jun 2020

Minerva/ Banner/ uApply/ myProgress monthly downtime for July

Minerva, Banner, uApply (the Graduate Admissions System) and myProgress (degree progress tracking) will be unavailable from Saturday, July 4 at 10 pm to Sunday, July 5 at 12 pm (noon), during scheduled monthly maintenance. See all scheduled monthly downtimes for these systems.

Published: 19 Jun 2020

Minerva/ Banner/ uApply/ myProgress monthly downtime for August

Minerva, Banner, uApply (the Graduate Admissions System) and myProgress (degree progress tracking) will be unavailable from Saturday, August 1 at 10 pm to Sunday, August 2 at 12 pm (noon), during scheduled monthly maintenance. See all scheduled monthly downtimes for these systems.

Published: 19 Jun 2020

New IT Support site is now live!

IT Services welcomes the McGill community to our new IT Support site at www.mcgill.ca/itsupport

This site brings together all your IT support features:

Published: 17 Jun 2020

Get ready - a new IT support experience is coming in June

McGill IT Services is preparing to launch our new IT Support site to the McGill community this June. Soon you’ll have an integrated site, where you can make requests for standard IT services and support, search our Knowledge Base for how-to instructions and service details, view the status of IT systems, follow up on your support tickets and more. 

Watch our teaser video

Published: 26 May 2020

Phishing scam: "Pandemic Giveaway"

There is currently a targeted phishing email circulating asking you to click on a fraudulent link to information about "Personal Giveaway". See an example of the message to the left.

Please DO NOT click any links or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

Published: 26 May 2020

VPN access will require Two-Factor Authentication (2FA)

Update: May 13, 2020

Two-Factor Authentication (2FA) was successfully implemented on the Virtual Private Network (VPN) as planned on May 5, 2020. Of those who were using the VPN prior to May 5th, 84% of staff and 47% of students and/or affiliates have enabled 2FA and now connect with greater security.

Published: 13 May 2020

RESOLVED: Issues with generating reports in Mercury

There is currently an issue with generating reports in Mercury. We thank you for your patience while we resolve this issue.

Published: 7 May 2020

Phishing scam: "PROPOSITION URGENTE"

There is currently a targeted phishing email circulating asking you to click on a fraudulent link to view your document. See an example of the message to the left.

Please DO NOT click any links or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

Published: 5 May 2020

Phishing scam: "April Payroll Benefit"

There is currently a targeted phishing email circulating asking all staff & employees to verify their email account for an April benefit payment via an included link.  See an example of the message to the left.

Please DO NOT click any links or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

Published: 1 May 2020

UPDATE: LISTSERV administrative web page changing to HTTPS

UPDATE: April 27, 2020 The URL change for LISTSERVs that was announced at the end of February was postponed due to issues beyond our control. The new date for implementation of this change will be on Wednesday, April 29, 2020. Thank you for your understanding.

Published: 27 Apr 2020

About www.mcgill.ca vs. mcgill.ca URLs

McGill's central websites, published using the Web Management System (WMS), can be accessed using both www.mcgill.ca URLs and mcgill.ca URLs without the www. Which is the correct version? In fact, both are correct.

Published: 27 Apr 2020

myCourses login issue? Update your bookmarks

Please note that the correct URL to access myCourses should be https://mycourses2.mcgill.ca. This URL brings you to McGill's ADFS sign-in page, similar to the Office 365 sign-in page.

Published: 24 Apr 2020

New photo on McGill signin page

Now that winter is behind us, we are replacing the snowy scene on our signin page with this spring photo.

Here's wishing you all a brighter, safer spring season, wherever you are!

Published: 22 Apr 2020

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