Phishing scam: Mcgill Authentication For [name]@mcgill.ca Expires on [date]
A phishing email is targeting the McGill community with the subject "Mcgill Authentication For [name]@mcgill.ca Expires on [date]". See an example of the message above. The message contains a QR code and asks you to scan it with your phone camera:
"Message date: [date]
Promptly scan below QR code with your phone camera to release HELD messages
[fraudulent QR code]
Some messages failed to load and could'nt be delivered."
Important Change: Microsoft Authenticator app is now the primary method for Two-Factor Authentication
Microsoft has updated its authentication process, making the Microsoft Authenticator app the preferred method of authentication. For individuals such as staff, faculty, and students who have opted for various methods of authentication, including Microsoft Authenticator, the system will now prioritize the use of the Microsoft Authenticator app by default.
RESOLVED: Course synchronization issue with myCourses
Update: The issue affecting course synchronization in myCoures has been resolved.
Original message, published on August 24, 2023:
RESOLVED: Non-credit course registration system experiencing issues
The issues affecting the non-credit course registration system have now been resolved.
Original announcement: A technical issue is affecting the non-credit course registration system. As a result, students of the School of Continuing Studies may be unable to access McGill services. IT Services is working towards a resolution, and we thank you for your patience during this time.
RESOLVED: Facilities and Space Management System (FAMIS) is now available
The issue affecting Facilities and Space Management System (FAMIS) is now resolved and the system is now available.
Original message: McGill's Facilities and Space Management System (FAMIS) is currently unavailable. IT Services is working towards a resolution. We thank you for your patience.
Phishing scam: "Completed: Complete with Via-Sign: #7 - 34499-07-# Monday July 2023"
There is a phishing email targeting the McGill community with the subject "Completed: Complete with Via-Sign: #7 - 34499-07-# Monday July 2023". The message body contains a fraudulent link.
Wi-Fi network: Messages on iOS and MacOS devices
On July 11th, the security certificate that secures authentication to McGill's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks was renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner. For Android and most Windows devices, no change was necessary, but most iOS and MacOS devices are displaying a message that prompts users to accept the certificate.
New two-factor authentication (2FA) enhancements
Over the next few months, we will introduce enhancements for those of you that use Microsoft Authenticator for two-factor authentication (2FA), and make it much easier for you to report suspicious emails in Outlook.
Report suspicious emails in just a few seconds!
Reporting spam or a suspicious email just got easier. You can now report them with the click of a button (or two) in Outlook for desktop, web, and mobile.
UNIWeb decommissioning on Aug.11, 2023
On August 11, 2023, UNIWeb will no longer be accessible to McGill staff and students. Given the very low usage rate and relatively high cost of the UNIWeb license, the decision has been taken to discontinue access to this tool.
Refer to the full message from the Academic Personnel Office.
Temporary Minerva outage now resolved
Earlier today, Minerva experienced a temporary outage and some users were unable to access the site during this time. Please be advised that all users should now be able to access Minerva.
We thank you for your understanding.
Phishing scam: From "Document Notification", subject line "[Date] Message for..."
A targeted phishing email is currently circulating, asking you to click on a fraudulent link (see image).
Please DO NOT click any links or reply to the message. Delete this email immediately! It does NOT come from a McGill source.
Phishing scam: Subject line "Action required: for..."
A targeted phishing email is currently circulating, asking you to open an attachment that contains a fraudulent link. See an example of the message to the left.
Please DO NOT click any links or reply to the message. Delete this email immediately! It does NOT come from a McGill source.
Zoom licenses will be reset on May 18, 2023: Your login is required to reactivate privileges
On May 18, 2023, McGill will reset its Zoom licenses back to their basic (default) setting for account maintenance purposes and to remove inactive accounts. In order to reinstate your full Zoom account functionality, you will need to login anew. With the basic account setting, meeting times will be shorter and you will not be able to create recordings.
UPDATE: Technical issue affecting McGill MarketPlace (MMP) now resolved
UPDATE: The technical issue affecting MMP is now resolved.
Original message, published May 15, 2023:
We are experiencing a technical issue with MMP. You can continue submitting your purchase requisitions; however, there may be delays in issuing POs to the supplier. We are working on resolving the issue.
