IMPORTANT UPDATE: As of March 18, Authy desktop has been discontinued - Install OneAuth to continue authentication on Windows or Mac device
The Authy desktop apps for Windows, macOS and Linux has been discontinued by the vendor and will no longer be supported as authentication method after March 18, 2024. Please install the secure alternative application, OneAuth to continue authentication on your Windows or Mac device.
When opening the Authy desktop app you may notice the following message from the vendor:
IT Services' 2023 Annual Report now available!
Take a look back at IT Services’ achievements in 2023, another busy year of providing McGill’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our Annual Report.
Known issue: Intermittent search-related issues
Users may experience intermittent issues where the web search engine returns no information, or is slow to display results. This also affects Profiles in the WMS. The team is currently working with the vendor to fix this issue as quickly as possible.
RESOLVED: Outage Student Accessibility and Achievement services
This is now resolved.
uPrint Anywhere downtime scheduled Thursday, February 22 from 5:00pm-8:00pm
uPrint Anywhere, the email –based solution that allows you to print from your mobile devices, will undergo maintenance on Thursday, February 22, 2024, from 5:00pm to 8:00pm.
Phishing scam: RE: Final Reminder: Complete: [name] DocsOnline Docs Via E-Sign #63 - Mcgill Project-08(REVISED)
A phishing email is targeting the McGill community with the subject "RE: Final Reminder: Complete: [name] DocsOnline Docs Via E-Sign #63 - Mcgill Project-08(REVISED)." See an example of the message above.
Elevating security by enhancing 2FA
In McGill’s ongoing efforts to strengthen our security, we will continue to introduce enhancements to Microsoft Authenticator, including:
Important update: retirement of wiki feature in Microsoft Teams as of Jan. 2024
Are you the owner of an MS Teams workspace featuring a wiki tab, typically used for meeting notes?
If so, we would like to inform you about a significant change concerning the wiki feature (usually used for meeting notes) in Microsoft Teams. Microsoft has announced that as of January 2024, the wiki feature will be retired and replaced by OneNote.
In this article:
How does this affect you?
Update: myProgress has been restored.
The myProgress service has now been restored.
Wired connectivity has been restored at Macdonald campus
UPDATE: The wired connectivity at Macdonald campus has been restored.
New recipient limit for Non-2FA enabled McGill email accounts
In an effort to limit the impacts of unsolicited and fraudulent emails being sent in large numbers to the McGill community, McGill’s IT Infrastructure & Information Security has decided to limit the number of emails that can be sent from non-2FA (two-factor authentication) enabled email accounts.
NOW LIVE: Minerva’s login page has been updated to implement 2FA and SSO.
The login page for Minerva has been updated to implement Two-Factor Authentication (2FA) and Single Sign-On (SSO).
The new login page includes two options to log in. Please take note of which login method you should use:
VPN UPDATE: Cisco AnyConnect has been replaced by Cisco Secure Client
The way we currently access McGill’s VPN (via Cisco AnyConnect) has been replaced by Cisco Secure Client. Cisco Secure Client is an upgraded version of Cisco AnyConnect and offers enhanced features, security and performance.
Phishing scam: (Attention chair.psychiatry) | Re-authenticate 2 Factor Authentication (2Fa) | September 2023
A phishing email is targeting the McGill community with the subject "(Attention chair.psychiatry) | Re-authenticate 2 Factor Authentication (2Fa) | September 2023". See an example of the message above. The message contains a QR code and asks you to scan it with your phone camera:
"Dear User:
Your authenticator session has expired today. Kindly re-authentication with your mobile device to avoid being locked out of your email account.
Phishing scam: Mcgill Authentication For [name]@mcgill.ca Expires on [date]
A phishing email is targeting the McGill community with the subject "Mcgill Authentication For [name]@mcgill.ca Expires on [date]". See an example of the message above. The message contains a QR code and asks you to scan it with your phone camera:
"Message date: [date]
Promptly scan below QR code with your phone camera to release HELD messages
[fraudulent QR code]
Some messages failed to load and could'nt be delivered."
