Important Change: Microsoft Authenticator app is now the primary method for Two-Factor Authentication
Microsoft has updated its authentication process, making the Microsoft Authenticator app the preferred method of authentication. For individuals such as staff, faculty, and students who have opted for various methods of authentication, including Microsoft Authenticator, the system will now prioritize the use of the Microsoft Authenticator app by default.
RESOLVED: Course synchronization issue with myCourses
Update: The issue affecting course synchronization in myCoures has been resolved.
Original message, published on August 24, 2023:
RESOLVED: Non-credit course registration system experiencing issues
The issues affecting the non-credit course registration system have now been resolved.
Original announcement: A technical issue is affecting the non-credit course registration system. As a result, students of the School of Continuing Studies may be unable to access McGill services. IT Services is working towards a resolution, and we thank you for your patience during this time.
RESOLVED: Facilities and Space Management System (FAMIS) is now available
The issue affecting Facilities and Space Management System (FAMIS) is now resolved and the system is now available.
Original message: McGill's Facilities and Space Management System (FAMIS) is currently unavailable. IT Services is working towards a resolution. We thank you for your patience.
Phishing scam: "Completed: Complete with Via-Sign: #7 - 34499-07-# Monday July 2023"
There is a phishing email targeting the McGill community with the subject "Completed: Complete with Via-Sign: #7 - 34499-07-# Monday July 2023". The message body contains a fraudulent link.
New two-factor authentication (2FA) enhancements
Over the next few months, we will introduce enhancements for those of you that use Microsoft Authenticator for two-factor authentication (2FA), and make it much easier for you to report suspicious emails in Outlook.
Report suspicious emails in just a few seconds!
Reporting spam or a suspicious email just got easier. You can now report them with the click of a button (or two) in Outlook for desktop, web, and mobile.
UNIWeb decommissioning on Aug.11, 2023
On August 11, 2023, UNIWeb will no longer be accessible to McGill staff and students. Given the very low usage rate and relatively high cost of the UNIWeb license, the decision has been taken to discontinue access to this tool.
Refer to the full message from the Academic Personnel Office.
Temporary Minerva outage now resolved
Earlier today, Minerva experienced a temporary outage and some users were unable to access the site during this time. Please be advised that all users should now be able to access Minerva.
We thank you for your understanding.
Phishing scam: From "Document Notification", subject line "[Date] Message for..."
A targeted phishing email is currently circulating, asking you to click on a fraudulent link (see image).
Please DO NOT click any links or reply to the message. Delete this email immediately! It does NOT come from a McGill source.
Phishing scam: Subject line "Action required: for..."
A targeted phishing email is currently circulating, asking you to open an attachment that contains a fraudulent link. See an example of the message to the left.
Please DO NOT click any links or reply to the message. Delete this email immediately! It does NOT come from a McGill source.
Phishing scam: "Microsoft De-Activation In Progress"
There is a phishing email targeting the McGill community with the subject "Microsoft De-Activation In Progress". See an example of the message above. The example we received says,
"Dear User,
Quebec government directive to remove TikTok from mobile devices
La version française suit.
Dear members of the McGill community,
Effective immediately, please be advised that the application TikTok must not be installed on any mobile device (i.e., mobile phone or tablet) that has been provided to you by the University, or on any mobile device for which McGill covers the cost of the mobile service. If you currently have TikTok installed on your McGill mobile device, you must remove it immediately.
Staff and student versions of It Takes All of Us will be available in myCourses
An updated version of It Takes All of Us for all students, staff, and faculty will be live and available in myCourses as of January 30, 2023. More details: https://www.mcgill.ca/sv-education/
UPDATED: Wired and wireless connectivity issues at 5100 de Maisonneuve
Update (March 30, 2022)
The wired network outage at 5100 de Maisonneuve reported last week is ongoing. We have learned that the issue was caused by a fire in the manhole, which damaged the fiber cable. Emergency teams from the City of Montreal are on site and we hope to be able to resolve the issue by early next week once their work is complete. Check back here for status updates.
Original message (March 23, 2022)
