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Project Name
Towards services with full language accessibility – Phase II
Agency
Agence de la santé et des services sociaux de Montréal
CSSS and Partners
CSSS d’Ahuntsic et Montréal-Nord, CSSS Lucille-Teasdale, CSSS de Saint-Léonard et Saint-Michel, CSSS de la Pointe-de-l’Île
Priority Objectives
First component: enable English-speaking clients to understand their needs better and be more actively involved in making decisions that affect them; make services more user-friendly for the target population; deliver services more efficiently and effectively; improve the language skills of workers already serving English-speaking clients in order to enhance the quality of their interventions.
Second component: make services for hearing-impaired clients more accessible; improve the quality of ASL interpretation services and the skills of ASL interpreters.
Target Personnel
Intake (25) Health (60) Social Services (40) ASL (7)
Training Organizations
Champlain College Saint-Lambert
Mackay Rehabilitation Centre
Description of Planned Activities
Needs analysis; placement testing; individualized learning; training evaluation; training certification.
Maintenance of acquired skills and development activities:
A separate project has been elaborated for the maintenance of acquired skills project.
Budget Allocation
$300,000
